Refund requests must meet specific requirements to qualify for processing. We've designed these criteria to be fair while protecting both our learners and business operations.
Key Requirements
All refund requests must be submitted within the designated timeframe and include proper documentation of your learning experience with us.
- Request submitted within 14 days of program enrollment
- Completion of less than 25% of assigned learning materials
- Valid proof of purchase and enrollment documentation
- Written explanation of circumstances requiring refund
- Return of any physical materials in original condition
- Compliance with program terms and conditions
Special circumstances may warrant consideration beyond standard criteria. Medical emergencies, job loss, or significant life changes are evaluated individually. Documentation supporting these circumstances strengthens your refund application.